Customer Service Executive

About the job

负责客户服务、订单跟进、配送状态查询、售后问题、投诉、退款及与仓库和配送团队协调。

Handle customer service, order tracking, delivery status enquiries, after-sales issues, complaints, refunds and coordination with warehouse and delivery teams.

Mengendalikan khidmat pelanggan, penjejakan pesanan, pertanyaan status penghantaran, isu selepas jualan, aduan, bayaran balik dan penyelarasan dengan gudang serta pasukan penghantaran.

Requirements

• Please contact the employer to confirm job requirements.

• SPM or diploma and above.
• Communication, problem-solving and basic computer typing skills.
• E-commerce or customer service experience is preferred
• fresh graduates may apply.

• SPM atau diploma dan ke atas.
• Kemahiran komunikasi, penyelesaian masalah dan menaip komputer asas.
• Pengalaman e-dagang atau khidmat pelanggan diutamakan
• graduan baharu boleh memohon.

Benefits

• 月薪 RM3,000 - RM4,000。
• EPF、SOCSO、EIS。
• 年假、病假、培训及职业成长机会。

• Salary RM3,000 - RM4,000 per month.
• EPF, SOCSO and EIS.
• Annual leave, medical leave, training and career growth opportunity.

• Gaji RM3,000 - RM4,000 sebulan.
• EPF, SOCSO dan EIS.
• Cuti tahunan, cuti sakit, latihan dan peluang perkembangan kerjaya.